Peak performance teams have a sustainable program management focus, which can be achieved by creating a culture of continuous improvement. To implement this, program management benchmarks are measured, tracked, and reported to senior leadership. Activities should be relevant to strategic forecasting models and align to strategic goals for business unit performance, customer and employee satisfaction.

The Clearing’s MUDA PRIME framework refers to managing resources so they are not allocated to things which do not actually address the needs of the mission or the team. MUDA helps ensure all available resources are focused on the most important aspects of business and customer needs.

We encourage you to leverage the concepts underpinning the MUDA PRIME by making three separate lists: one of business needs and requirements, another that details your customers’ needs, and a third describing what you actually do. Then, reflect upon the overlap of those three lists. From there:

– STOP spending time and money on activities that don’t add value
– START investing freed up time and money on unfulfilled business and customer needs

If you don’t take the critical steps to eliminate MUDA, you will never have the resources and focus needed to create the future